We process all orders within 24 hours, so if you need to make any changes, please email [email protected] as soon as possible—ideally within that window. If you're updating a shipping address, be sure to include the full, correct address in your me
We process all orders within 24 hours, so please email [email protected] within that timeframe if you need to cancel your order. Once a label is printed, no exceptions for changes or cancellations can be made.
We’re happy to hold orders for a maximum of two weeks. Any longer than that and the plant probably won’t fit in the box anymore. 😄. To request a hold, be sure to email [email protected] with the date you'd like your order to ship out.
All products are eligible for discounts with the exception of subscription boxes. Discounts and coupon codes cannot be stacked. Only one active promotion is eligible per order. Unfortunately, we're unable to add a discount/coupon to an order once it'