Our bundles/mystery boxes are randomized and remain a mystery even to us. Please submit a photo of your plant(s) through our contact form here and we'll get back to you as soon as we can!. You can also email hello@heyrooted.com with photos of the pla

Our bundles/mystery boxes are randomized and remain a mystery even to us. Please submit a photo of your plant(s) through our contact form&#xA0;<a href="https://help.heyrooted.com/en-US/contact">here</a>&#xA0;and we&apos;ll get back to you as soon as we can!You can also email&#xA0;<a href="mailto:hello@heyrooted.com" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; white-space: pre-wrap;">hello@heyrooted.com</a>&#xA0;with photos of the plants and any&#xA0;additional&#xA0;questions you may have.&#xA0;&#x1F601; &#x1F331;&#xA0;

Identifying Plants From an Assorted Bundle

Subscription plant ID info + care can be found each month here! In the rare case that you don't see your plant listed, our greenhouse may have unexpectedly ran out of stock of the plant originally selected, and an alternative option was sent instead.

Subscription plant ID info + care can be found each month&#xA0;<a href="https://heyrooted.com/pages/plant-care-for-monthly-subscriptions">here</a>! In the rare case that you don&apos;t see your plant listed, our greenhouse may have unexpectedly ran out of stock of the plant originally selected, and an alternative option was sent instead.For further assistance be sure to email&#xA0;<a data-fr-linked="true" href="mailto:hello@heyrooted.com">hello@heyrooted.com</a>.&#xA0;&#x1F33F;&#xA0;

Identifying Plants From a Subscription

Can't find what you're looking for? Send us a message and someone on our team will get back to you as soon as possible.

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HELP IDENTIFYING A PLANT 🔍

Air Plants (Tillandsia)

Alocasias

Anthuriums

Begonias

Bird of Paradise

Bromeliads

Calatheas (Peacock plant, Orbit Peacock plant, etc.)

Ceropegia (String of Hearts)

Chlorophytums (Spider Plants)

Christmas Cactus

Coffee Plant

Crotons

Dracaenas (Bicolor Dragon Tree, Madagascar Dragon Tree, etc.)

Ferns

Ficus (Ruby Rubber Tree, Fiddle Leaf Fig, Rubber Tree 'Burgundy', etc.)

Hoyas

Marantas (Prayer Plants)

Palms

Peace Lily

Peperomias (String of Turtles, Baby Rubber Tree, etc.)

Philodendrons

Pothos

ZZ Plants

Tradescantias

Sansevieria (Snake Plants)

By Plant Family (A-Z)

So you bought a plant...

Just Received Your First Rooted Plant?

Bonsai Care

Herbs

Fig Tree

Olive Tree

Banana Tree

Citrus Trees (Calamansi Bush, Key Lime Tree, etc.)

Guava Tree

Cherry Tree

Blueberry Bush

Kiwi Tree

Grape Vine

Blackberry Bush

Raspberry Bush

Tea Plant

Edible + Herb Plant Care

Cactus Potting Guide

General Cactus Care

Jungle Cactus Care (Fishbone Cactus, Sharktooth Fern, etc.)

Cactus Care + Cutting Potting Guide

5 Common Plant Care Issues and How to Solve Them

5 Common Causes of Brown Leaves

How to Check for Pests

General Plant Care

PLANT CARE 🌿

Making Changes to an Order (updating shipping address, removing/adding items, etc.)

Canceling an Order

Putting an Order on Hold

Discounts + Coupons

ORDERS 🌱

Where We Ship From + Where We Can Ship To

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Expedited Shipping

SHIPPING 📦

How does it work?

What if my order arrives with bugs?

Winter Packaging

14-Day Guarantee

Payment and billing information

Subscriptions

Just received my plants! Why do they look sad?

My plant looks different from the pictures.

I have no idea what plant I have.

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Something’s wrong with my plant!

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My plant is excessively droopy—what’s up?

Plant Care

Can I make a gift order?

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Gifting

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Orders

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I never got my package!

Can you ship to PO Boxes

Shipping

FAQs