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<p><span id="isPasted" style="white-space: pre-wrap; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">We&#x2019;re stoked that you received your plants, and apologize for any confusion regarding their identification and care. Our bundles/mystery boxes are randomized and remain a mystery even to us. If you email <a href="mailto:hello@heyrooted.com">hello@heyrooted.com</a> with photos of the plants you received, we&apos;d be happy to identify them for you and offer plant care resources! </span></p>

We’re stoked that you received your plants, and apologize for any confusion regarding their identification and care. Our bundles/mystery boxes are randomized and remain a mystery even to us. If you email hello@heyrooted.com with photos of the plants

Identifying Plants From an Assorted Bundle

HELP IDENTIFYING YOUR PLANT 🔍

Air Plants (Tillandsia)

Alocasias

Anthuriums

Begonias

Bromeliads

Calatheas (Peacock plant, Orbit Peacock plant, etc.)

Ceropegia (String of Hearts)

Chlorophytums (Spider Plants)

Crotons

Dracaenas (Bicolor Dragon Tree, Madagascar Dragon Tree, etc.)

Ferns

Ficus (Ruby Rubber Tree, Fiddle Leaf Fig, Rubber Tree 'Burgundy', etc.)

Marantas (Prayer Plants)

Palms

Peperomias (String of Turtles, Baby Rubber Tree, etc.)

Philodendrons

Sansevieria (Snake Plants)

Tradescantias

By Plant Family (A-Z)

So you bought a plant...

Just Received Your First Rooted Plant?

Cactus Potting Guide

General Cactus Care

Jungle Cactus Care (Fishbone Cactus, Sharktooth Fern, etc.)

Cactus Care + Cutting Potting Guide

Herbs

Fig Tree

Olive Tree

Banana Tree

Citrus Trees (Calamansi Bush, Key Lime Tree, etc.)

Guava Tree

Edible + Herb Plant Care

5 Common Plant Care Issues and How to Solve Them

5 Common Causes of Brown Leaves

How to Check for Pests

General Plant Care

PLANT CARE 🌿

Identifying Plants From a Mystery Plant Subscription

Making Changes to an Order (updating shipping address, removing/adding items, etc.)

Canceling an Order

Putting an Order on Hold

Discounts + Coupons

ORDERS 🌱

Where We Ship From + Where We Can Ship To

Cost of Shipping + Shipping Services Used

Shipping + Transit Times

Expedited Shipping

SHIPPING 📦

How does it work?

What if my order arrives with bugs?

Winter Packaging

14-Day Guarantee

Payment and billing information

Subscriptions

Just received my plants! Why do they look sad?

My plant looks different from the pictures.

I have no idea what plant I have.

What if I received a plant that's broken or damaged?

What if my plant arrives with pests?

Something’s wrong with my plant!

I’m scared of killing plants. What do I do?

Why are some of my leaves discolored?

My plant is excessively droopy—what’s up?

Plant Care

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Can you ship to PO Boxes

Shipping

FAQs

Identifying Plants From an Assorted BundleUpdated a month ago