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14-Day Guarantee

Not sure if you're order is covered? It most likely is, but here are all the details so you can rest easy.

How does it work?

At Rooted, we take great pride in the quality and health of our plants and understand the importance of your peace of mind when it comes to purchasing and caring for them. Our 14-day guarantee is designed to ensure that our customers receive plants i

What if my order arrives with bugs?

We take plant care seriously and do our best to ensure that the plants you receive are healthy and pest-free. Although we take preventative measures in our greenhouse, such as using bio-pest control, to minimize the occurrence of pests, sometimes nat

Winter Packaging

We understand the diverse climate conditions across the country and genuinely care about delivering healthy, happy plants to your doorstep. We've made winter packaging an optional add-on because we recognize that not every state requires it during th