Hey Rooted

<p>We don&apos;t accept returns. Instead, every order is covered by our 30 Day Happiness Guarantee, including plants, planters, and merchandise. If anything arrives damaged or isn&apos;t right, send us a note within 30 days of receiving your order, along with pictures of the problem, to <a target="_blank" rel="noopener noreferrer" href="mailto:hello@heyrooted.com">hello@heyrooted.com</a>. We&apos;ll take care of you right away. Please note: unfortunately, we do not offer refunds or replacements for cold damage if you do not add winter packaging to your order.</p>

We don't accept returns. Instead, every order is covered by our 30 Day Happiness Guarantee, including plants, planters, and merchandise. If anything arrives damaged or isn't right, send us a note within 30 days of receiving your order, along with pic

Do you accept returns?

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Air Plants (Tillandsia)

Alocasias

Anthuriums

Begonias

Bird of Paradise

Bromeliads

Calatheas (Peacock plant, Orbit Peacock plant, etc.)

Ceropegia (String of Hearts)

Chlorophytums (Spider Plants)

Christmas Cactus

Coffee Plant

Crotons

Dracaenas (Bicolor Dragon Tree, Madagascar Dragon Tree, etc.)

Ferns

Ficus (Ruby Rubber Tree, Fiddle Leaf Fig, Rubber Tree 'Burgundy', etc.)

Hoyas

Marantas (Prayer Plants)

Palms

Peace Lily

Peperomias (String of Turtles, Baby Rubber Tree, etc.)

Philodendrons

Pothos

Sansevieria (Snake Plants)

Tradescantias

ZZ Plants

By Plant Family (A-Z)

5 Common Plant Care Issues and How to Solve Them

5 Common Causes of Brown Leaves

How to Check for Pests

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You Just Ordered a Plant. Now What?

Just Received Your First Rooted Plant?

Cactus Potting Guide

General Cactus Care

Jungle Cactus Care (Fishbone Cactus, Sharktooth Fern, etc.)

Cactus Care + Cutting Potting Guide

Herbs

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Olive Tree

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Guava Tree

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Tea Plant

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Edible + Herb Plant Care

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Bonsai Care

PLANT CARE 🌿

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HELP IDENTIFYING A PLANT 🔍

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What if my order arrives with bugs?

Winter Packaging

30 DAY GUARANTEE

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I have no idea what plant I have.

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I’m scared of killing plants. What do I do?

Why are some of my leaves discolored?

What if my plant arrives with pests?

My plant is excessively droopy—what’s up?

Plant Care

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Gifting

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What's your 30 Day Happiness Guarantee?

I reached out but haven't heard back. Help!

Are all products eligible for sales and discounts?

What should I do if my shipment label was created but the order hasn't been shipped yet?

Do you accept returns?Updated a day ago